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I’m so frustrated. I broke my old phone and purchased a new one. It won’t allow me to sign into my new dice but I am still being charged for my subscriptions on my old device

why can’t I grant access to my old Apple ID without accessing the email? My email is old. I’ve tried everything but my card number is still the exact same!

iPhone 8, iOS 13

Posted on Apr 13, 2021 8:53 PM

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Posted on Apr 14, 2021 10:09 AM

Have you tried changing your Apple ID email address to a working email address? Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.

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I’m so frustrated. I broke my old phone and purchased a new one. It won’t allow me to sign into my new dice but I am still being charged for my subscriptions on my old device

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