iPhone 11 made in Japan camera shutter noise

You are still NOT understanding what people are patiently explaining to you. Here to simply:

1. You purchased a phone from a seller, NOT Apple
2. The phone purchased was made for the Japan market
3. By law ALL phones built for Japan cannot have the shutter sound muted
4. Apple CANNOT alter that in a phone built for Japan, regardless of where you live

You need to stop claiming Apple can somehow change this. They cannot. They WILL NOT.

You will have to either live with the phone making a shutter sound when you take pictures. Or you can sell the phone and buy one not made for Japan.

There are NO OTHER OPTIONS available to you.

A model for the Japanese market, can not have the camera shutter sound muted. There is no method to overcome that restriction.

Mohammedashi090 wrote:

Thank you for responding to all my messages .. Would you help me by contacting the factory or delivering my message to the factory .. If I could buy a new device I would have bought it but I cannot .. So I send the company with my help to solve this problem and it causes me embarrassment and it is not in my country, and these devices should be sold in the country Those allocated to it and not to the rest of the countries.

You don't seem to understand. You are NOT talking to Apple.

What country are you in? I'm going to take a wild guess and say somewhere in the Middle East. Gray market devices are very common there. They are technically illegal to sell there as they do not comply with the laws of most countries there regarding FaceTime and encrypted video communication.

I'll go a step further and say I strongly suspect you may be in Iran. No Apple products can legally be shipped to Iran or sold or given to anyone who intends to take or send them to Iran.

Mohammedashi090 wrote:

I previously said to you, thank you for your responses, but you do not need to say anything that is not appropriate .. We do not use phones and photograph things that are not good .. I will deal with the problem myself and I do not want anything from Apple

No one here is telling you anything that is "not appropriate".

We are trying to impress upon you the facts. You bought a device that was sold in a country other than your own, that has strict laws regarding digital cameras and the sounds that they are required by law to make when used. It is illegal for Apple to alter or change the way that functions on that device. You made a choice to purchase a gray market device from another country and apparently did so without bothering to do your research.

Go ahead, go back to the same shop and buy a Samsung phone. If that Samsung phone was originally sold in Japan, as the iPhone you purchased was, you will have the EXACT SAME PROBLEM, and Samsung will NOT help you. They CAN NOT change it.

If you had purchased an iPhone that was originally sold in China, you would find that you could silence the camera sound, but you would never be able to make FaceTime Audio calls, because that feature is banned by law in China.

What part of this do you not understand?

I understand you are not happy with the answer, but not liking the answer will not alter reality in any way.

Mohammedashi090 wrote:

You are the manufacturer and the mother of this device

Um... No. We are not. This is a user forum. You are not talking to Apple. We are all Apple customers just like you.

Apple does NOT have the LEGAL right to change the way that device operates. It complies with the laws of the country in which it was originally sold.

Go back to where you purchased it and tell them you want to exchange it for a device that the long model number does not end in J/A. That is a grey market phone that was not intended for sale in your country.

You do't get it. Apple does not have the legal right to change the way that device functions. It is REQUIRED to abide by the laws of the country in which it was originally sold. Japan does not allow digital devices to silence the camera shutter sound.

Apple CAN NOT CHANGE THIS.

Sorry, but I know lots of other people living in Arab countries and they have no issue with the shutter sound with taking a picture. They are all very polite regarding taking pictures and ask for approval for the people they are taking a picture of. This sounds like a personal problem or indeed you are trying to secretly take pictures of people without their knowledge. And the last I checked Japan is nowhere near Europe.

As I said earlier all cell phones (and cameras) sold in Japan BY LAW have to leave the shutter sound on at all times when taking a photograph and this CANNOT be software defeatable which means manufacturers have to make it hardware dependent and make a phone for that market. The fact that you went somewhere in some country and bough a gray market phone intended for sale in Japan IS NOT APPLE'S, SAMSUNG'S, LG'S, NOKIA'S, GOOGLE'S or any other manufacturers problem. If you cannot live with it you can either return it where you bought it and get one not intended for sale in Japan, sell it and buy one not intended for Japan, or take videos instead of photographs and then use software to extract a frame from the video to use as a picture.

You have no Apple corporate presence in your country and even if you did they would not swap phones with you.

Here's where you're missing the point. Apple values it's customers. But and this is a BIG BUT, Apple cannot break Japan's law of commerce. Apple agreed by LAW to ensure that any phone made to be sold in Japan can NEVER have the camera shutter sound muted. Apple is never going to break Japan's law to make you, a customer who didn't buy a phone from Apple directly to begin with and you who doesn't live in the market the phone was intended to be sold.

If you can't understand that, there is no hope for you.

Your only option is to buy a new phone. There is nothing anyone here nor Apple can do to silence the camera click sound on that phone.

As previously stated, there is no method to overcome that restriction.

You bought a gray market phone. Go complain to the shop where you bought it. There is nothing anyone can do about it.

Mohammedashi090 wrote:

My phone is new .. I bought it a few days ago .. I don't have the money to buy a new one .. Please help me

Then, you may be able to return it for a full refund (if purchased through a reputable reseller).

No. You are not. But you DID buy a JAPANESE IPHONE.

THAT is why you have to live with the restrictions imposed by Japan.

If you are unhappy about that, then return the phone to wherever you bought it and go buy a phone from an AUTHORIZED source instead.

End of discussion. There is nothing more to be said on the matter. If you don't understand it by now, you never will.

And if you buy an Android phone, which was made for Japan, guess what? It will have the exact same issue and the manufacturer (Samsung, LG, Google) will NOT and CANNOT mute the shutter. While your anger is at Apple. You are the one who bought a gray market phone made for Japan. YOU. NOONE but YOU.

Ps: As only users on this user to user only forum, it really doesn't matter to any of us what you do with the phone you purchased.