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Macbook Pro suddenly stopped playing all media

This is not a browser issue.


I noticed i could not play youtube videos in chrome or safari. It just loaded forever. Then i tried to crack open a downloaded video file and an audio file in quicktime. They will not play.


I've updated OS (after issue arose), restarted system, reset PRAM, SMC, repaired volumes, booted in safe mode and restarted, run diagnostic test, went on an app uninstalling SPREE via AppCleaner, read a million troublshoots having to do with Flash which doesn't even seem to be in use anywhere. I can't find a single solution and i literally did NOTHING. booting in safe mode allowed video to play at a very choppy rate with no sound. i don't know if that means anything or helps.

i also created 2nd account on mac to log in with to see if problem persists. it does.


I can't figure what would affect the play back of both streaming and downloaded media.

I stream and create content, so i need this working yesterday. I am extremely upset and stressed out by this.


macbook pro mid 2012

2.5 gz dual core intel core i5

mem. 16 gb 1600 mhz ddr3

intel hd graphics 4000 1536 MB

os catalina 10.15.7

MacBook Pro 13″, macOS 10.15

Posted on Apr 13, 2021 9:56 PM

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6 replies

Apr 14, 2021 8:25 AM in response to P. Phillips

Hey Phillip, thank you for yiur reply. I wish it were that simple but definitely not. when i press the "play" button on any media it temporarily changes to a "pause" button as if it's going to play the media but then it changes right back to the "play" button and media does not play at all (progress bar does not move) when it cones to streaming like youtube, etc it just loads forever and then i get a message saying something like "if the video doesn't start please restart your device"

Apr 14, 2021 9:00 AM in response to P. Phillips

Unfortunately, that isn't the fix. Again, this is not a browser issue. None of my media will play, whether it's streaming through Safari or Chrome, or i'm attempting to play a downloaded video or audio file in Quicktime or the Music app. I am, however, able to get sound when using Logic Pro X as well as standard system noises (trash can, etc). It seems to be just be affecting media playback.


Macbook Pro suddenly stopped playing all media

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