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New iPhone XR saying password is wrong

I just recently purchased an iphone Xr but while trying to start it up, i connected it to my old iPhone 7. while connecting the apple iD, it's saying the password i was using for my old phone is incorrect but i know it's the right one because it was so simple.




[Re-Titled by Moderator]

Posted on Apr 13, 2021 11:11 PM

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Question marked as Best reply

Posted on Apr 14, 2021 11:01 AM

Hello,


It appears you are using Quick Start to transfer the data. Check to make sure you are folling the steps exactly as according to this support article:


Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - https://support.apple.com/HT210216


If you are having problems with Quick Start you may wish to consider trying a different method to transfer your data:


Click on this link to learn how to "Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch". Select one of the three options: Quickstart, iCloud, or iTunes/Finder. --> https://support.apple.com/HT201269

1 reply
Question marked as Best reply

Apr 14, 2021 11:01 AM in response to -caitlin-

Hello,


It appears you are using Quick Start to transfer the data. Check to make sure you are folling the steps exactly as according to this support article:


Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - https://support.apple.com/HT210216


If you are having problems with Quick Start you may wish to consider trying a different method to transfer your data:


Click on this link to learn how to "Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch". Select one of the three options: Quickstart, iCloud, or iTunes/Finder. --> https://support.apple.com/HT201269

New iPhone XR saying password is wrong

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