New iPhone XR saying password is wrong

I just recently purchased an iphone Xr but while trying to start it up, i connected it to my old iPhone 7. while connecting the apple iD, it's saying the password i was using for my old phone is incorrect but i know it's the right one because it was so simple.




[Re-Titled by Moderator]

Posted on Apr 13, 2021 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2021 11:01 AM

Hello,


It appears you are using Quick Start to transfer the data. Check to make sure you are folling the steps exactly as according to this support article:


Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - https://support.apple.com/HT210216


If you are having problems with Quick Start you may wish to consider trying a different method to transfer your data:


Click on this link to learn how to "Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch". Select one of the three options: Quickstart, iCloud, or iTunes/Finder. --> https://support.apple.com/HT201269

1 reply
Question marked as Top-ranking reply

Apr 14, 2021 11:01 AM in response to -caitlin-

Hello,


It appears you are using Quick Start to transfer the data. Check to make sure you are folling the steps exactly as according to this support article:


Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - https://support.apple.com/HT210216


If you are having problems with Quick Start you may wish to consider trying a different method to transfer your data:


Click on this link to learn how to "Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch". Select one of the three options: Quickstart, iCloud, or iTunes/Finder. --> https://support.apple.com/HT201269

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPhone XR saying password is wrong

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.