When I choose reset all, the Iphone 7 plus does not reset and erase all apps. I am selling the phone and after completing all the steps it remains as was.

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Level 1

4 points

When I choose reset all, the Iphone 7 plus does not reset and erase all apps. I am selling the phone and after completing all the steps it remains as was.

hen I choose reset all, the Iphone 7 plus does not reset and erase all apps. I am selling the phone and after completing all the steps it remains as was.

iPhone 7 Plus, iOS 14

Posted on Apr 14, 2021 10:29 AM

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Answer 1

deggie

Level 10

167,543 points

Apr 14, 2021 11:04 AM in response to lamarliw

Are you using Settings > General > Reset > Erase All Content and Settings?

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When I choose reset all, the Iphone 7 plus does not reset and erase all apps. I am selling the phone and after completing all the steps it remains as was.

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