IPHONE 7 ISSUES

My Iphone7 all the sudden has started dropping phone calls saying called failed. and people can't hear me people my voice fades in and out. called customer service was told I had to have 3 bars on phone probably ,never had this issue before April 9,2021

Posted on Apr 14, 2021 2:33 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2021 3:37 PM

you may have developed a hardware problem. 

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup. If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

 

1 reply
Question marked as Top-ranking reply

Apr 14, 2021 3:37 PM in response to Lindywantstoknow

you may have developed a hardware problem. 

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup. If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

 

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IPHONE 7 ISSUES

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