Unable to access Amazon's 'contact us' page through Safari or any other browser

Question

Unable to access Amazon's 'contact us' page through Safari or any other browser

So this is a bit of an odd one.

I can access Amazon without issue, but when it comes to their contact us page all I get is a 404 error (Amazon's Dogs). This is regardless of how I try to navigate to the page or which browser I'm using.

Additionally, this happens on other MacBook's on my network, not just mine.

Can anyone provide any suggestions on what might be causes this and how I might fix it?

Thank you!

MacBook Air 13″, macOS 11.2

Posted on Apr 14, 2021 5:11 PM

Reply

Answer 1

dominic23

Level 10

83,916 points

Apr 15, 2021 1:15 AM in response to casualgondola452

404 error means web page not found.

Please try suggestions given here.

If you can’t open a website in Safari on Mac

https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac

Visit the site in question. If the site shows any search box, enter the query in it.and see what happens.

Reply

Answer 2

Apr 15, 2021 6:41 AM in response to dominic23

Thanks Dominic23. 404 was probably the wrong descriptor - it's a 'something went wrong on our end' page. However, I can access it on other devices/windows machines - so I don't believe that it is correct.

I tried to alternatives suggested on your link with no success. Similarly, I'm having issues actually contacting Amazon about this issue which is equally frustrating.

EDIT - added screenshot for clarity of issue.

Reply

Unable to access Amazon's 'contact us' page through Safari or any other browser

Similar questions