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touch id doesn't recognize my finger print and it won't let me type in my password

touch id doesn't recognize my finger print and won't allow me to enter my passcode


iPad, iPadOS 14

Posted on Apr 14, 2021 7:34 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2021 6:37 AM

See >>> If Touch ID isn't working on your iPhone or iPad - Apple Support


If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


1 reply
Question marked as Top-ranking reply

Apr 15, 2021 6:37 AM in response to jchealth

See >>> If Touch ID isn't working on your iPhone or iPad - Apple Support


If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


touch id doesn't recognize my finger print and it won't let me type in my password

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