Factory reset

is it common for iphone to retain data after factory reset? I reset my iPhone 11 Pro choosing to erase all content and settings however when my girlfriend set up the phone as a new iPhone and downloaded several apps using her brand new Apple ID my contacts and some of my information still comes up. Luckily she is my girlfriend and not a stranger but this seems like a huge breach of my privacy.

Posted on Apr 14, 2021 7:56 PM

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2 replies

Eric Root

Level 10

685,275 points

Apr 14, 2021 8:30 PM in response to cdj0624

Try using the steps in this article.

Selling/Giving Away Device.

cdj0624 Author

Level 1

8 points

Apr 23, 2021 5:23 AM in response to Eric Root

That’s the problem. I’ve completed those steps and still the data was there

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Factory reset

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