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Hello. In my i phone XS Max my face id is not working. What can i do?

I phone XS max face id is not working.

It’s all good. I never drop my phone.

iPhone XS Max, 14

Posted on Apr 14, 2021 8:10 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2021 6:31 AM

What trouble shooting steps have you taken? See this article:


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If nothing there helps, contact Apple. They can do remote diagnostics.


Genius Bar Reservation and Apple Support Options - Apple

9 replies

Hello. In my i phone XS Max my face id is not working. What can i do?

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