2nd Gen 12.9” iPad Pro

SmartKeyboard or SmartKeyboardFolio? iPad Pro 12.9" 2nd gen doesn't support the "Folio".

That iPad model only supports these two keyboards:--> https://www.apple.com/shop/ipad/accessories/keyboards?page=1&f=ipadpro_12_9_2&fh=35d5%2B48e4

Regards

Giulio

Start here:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support directlyy, using this link:--> Get Support

Regards

Giulio

You're welcome.