Question marked as Top-ranking reply User profile for user: frazzm737 frazzm737 User level: Level 9 55,254 points Apr 15, 2021 1:15 PM in response to Aylisse Check this link...If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link