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Restoring iPhone Backup from iTunes

I'm getting "Could not restore the iPhone “Jon's iPhone 8” because the password was incorrect."


What password is it looking for? iTunes? Laptop? iPhone?

iPhone 12 Pro

Posted on Apr 15, 2021 12:54 PM

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Question marked as Best reply

Posted on Apr 15, 2021 12:57 PM

The password you set to encrypt backups in iTunes.

If you can't remember it, it is impossible to restore that backup.


Luckily, there is no limit on how many tries you can make to figure out what you set it to.

4 replies

Restoring iPhone Backup from iTunes

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