Recording video calls in messenger

I am trying to record video calls made via messenger using these steps. However, the audio is not captured even when I turn on the mic. What can be done on this? Thanks!

iPad, iPadOS 14

Posted on Apr 15, 2021 8:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 11:34 AM

Hi Ph0508,


We understand you're trying to capture a screen recording, while you're on a video call, with the audio of that call, is that right?


Do you hear your own voice when the mic is enabled? Or neither you nor the other caller can be heard? If you record the screen with the mic on while you're not on a call, is your voice captured?


Keep in mind that some apps do not allow audio to be recorded when screen recording, per the article you came from: Record the screen on your iPhone, iPad, or iPod touch


We look forward to hearing back from you.

1 reply
Question marked as Top-ranking reply

Apr 18, 2021 11:34 AM in response to Ph0508

Hi Ph0508,


We understand you're trying to capture a screen recording, while you're on a video call, with the audio of that call, is that right?


Do you hear your own voice when the mic is enabled? Or neither you nor the other caller can be heard? If you record the screen with the mic on while you're not on a call, is your voice captured?


Keep in mind that some apps do not allow audio to be recorded when screen recording, per the article you came from: Record the screen on your iPhone, iPad, or iPod touch


We look forward to hearing back from you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recording video calls in messenger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.