Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update paused

iPhone 6s, iOS 14

Posted on Apr 16, 2021 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2021 5:26 AM

The message clearly states the update will resume once you are connected to the internet.


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support




2 replies
Question marked as Top-ranking reply

Apr 16, 2021 5:26 AM in response to soheil110

The message clearly states the update will resume once you are connected to the internet.


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support




Software update paused

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.