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ipad

my ipad is stuck on black apple logo on white page ive tried the home button and start button hard reset but it does not work it is hooked to my computer and shows that it is charging but it is not I have tried several cords same with all

iPad, iPadOS 14

Posted on Apr 16, 2021 7:51 AM

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Posted on Apr 16, 2021 7:52 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




NoteIf iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Best reply

Apr 16, 2021 7:52 AM in response to cristy245

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




NoteIf iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

ipad

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