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Sending message at bottom of mail tool bar won't send?

Mail; there is a status at bottom of the email that says sending but don't know what it is sending?

iMac 21.5″, macOS 10.15

Posted on Apr 16, 2021 9:48 AM

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Posted on Apr 23, 2021 8:59 AM

Hi, Ed!


We appreciate the information. If you start up in safe mode, does the issue persist? Safe mode can help us determine whether issues you’re experiencing are caused by software that loads as your Mac starts up. Start up your Mac in safe mode


If the issue doesn't persist in safe mode, restart as normal and see if the issue returns.


We hope you have a great day!

6 replies
Question marked as Best reply

Apr 23, 2021 8:59 AM in response to RhinoEd

Hi, Ed!


We appreciate the information. If you start up in safe mode, does the issue persist? Safe mode can help us determine whether issues you’re experiencing are caused by software that loads as your Mac starts up. Start up your Mac in safe mode


If the issue doesn't persist in safe mode, restart as normal and see if the issue returns.


We hope you have a great day!

Apr 22, 2021 4:18 PM in response to RhinoEd

Hello Ed! The folder we're looking for is the Outbox folder, which will appear if there are messages waiting to be sent. Is there an Outbox folder? If there isn't an Outbox folder, does restarting your Mac have any effect on this issue? Log out, sleep, wake, restart, or shut down your Mac


If restarting doesn't resolve the issue, are you able to compose and send any new email?


Cheers!

Apr 17, 2021 11:57 AM in response to RhinoEd

Hello RhinoEd! Thank you for participating in the Apple Support Communities.


We understand that you see a status of "Sending Message", but you aren't sure what's being sent. We'd like to look into this with you to see how we can help.


If you check the Outbox for any unsent email, do you see a message trying to be sent there? The Outbox will only appear if an email is being sent and will disappear when the email has sent.


Make it a great day!

Apr 23, 2021 8:32 AM in response to Leanne_68

Hi and thanks for quick responses.

I have rebooted several times since I noticed this.

there is no outbox showing.

currently do not have other issues with the mail.

is there a hidden email sent if there are issues with the Mac?

it started as 3 emails but now has increased to 6 emails. So it appears to have doubled on a shut down restart with an update.

Sending message at bottom of mail tool bar won't send?

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