"Computer restarted because of a problem" issue
Hello,
Many times when I try to shut down or restart my Mac I get a "Your computer restarted because of a problem" error.
I am running BigSur 11.2.3
I have a:
iMac (Retina 5K, 27-inch, 2017)
4.2 GHz Quad-Core Intel Core i7
32 GB 2400 MHz DDR4
The is the error message:
panic(cpu 2 caller 0xffffff8019cbfbe6): initproc exited -- exit reason namespace 2 subcode 0x4 description: none
uuid info:
0x119128000 uuid = <0d4ea85f-7e30-338b-9215-314a5a5539b6>
0x10bf6b000 uuid = <7426871f-66d2-3ee3-9d3c-26d02cdfa336>
Thread 4 crashed
RAX: 0x00007fff203dcc2a, RBX: 0x000070000b8df9b0, RCX: 0x00007fff203f498d, RDX: 0x0000000000000002
RSP: 0x000070000b8df998, RBP: 0x000070000b8df9a0, RSI: 0x0000000000000390, RDI: 0x00007ff9b4c05360
R8: 0x00000000004f4005, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xfffffffffffffe30
R12: 0x00007ff9b4d05ed0, R13: 0x0000000000000001, R14: 0x0000000000000001, R15: 0x000070000b8dfaa0
RFL: 0x0000000000010207, RIP: 0x00007fff203ee347, CS: 0x000000000000002b, SS: 0x0000000000000023
Thread 0: 0xffffff86e27f5d10
0x00007fff2053a622
0x00007fff203cf51b
0x0000000000000000
Thread 1: 0xffffff86e9014360
0x00007fff20557a7a
0x00007fff203be7c7
0x00007fff203c45fe
0x00007fff203c50cb
0x00007fff203cec5d
0x00007fff20566499
0x00007fff20565467
0x0000000000000000
Thread 2: 0xffffff86e60e4000
0x00007fff2053a5a2
0x000000010bf780a6
0x00007fff203be7c7
0x00007fff203c45fe
0x00007fff203c50cb
0x00007fff203cec5d
0x00007fff20566499
0x00007fff20565467
0x0000000000000000
Thread 3: 0xffffff86e60fbad0
0x00007fff20536586
0x00007fff203dc1fc
0x00007fff203cb84c
0x00007fff203cb4ac
0x000000010bf9ee49
0x000000010bf78029
0x000000010bf77e0e
0x00007fff203be7c7
0x00007fff203cb605
0x000000010bf77527
0x00007fff203be7c7
0x00007fff203c1195
0x00007fff203d1550
0x00007fff203c44a7
0x00007fff203c50cb
0x00007fff203cec5d
0x00007fff20566499
0x00007fff20565467
0x0000000000000000
Thread 4: 0xffffff86e60fb240
0x00007fff203ee347
0x00007fff203db404
0x00007fff203ceae0
0x00007fff20566499
0x00007fff20565467
0x0000000000000000
Thread 5: 0xffffff86e60fd480
0x00007fff20534da6
0x00007fff20536987
0x00007fff205ac5e4
0x00007fff205ace0f
0x000000010bf9f249
0x00007fff203cb1d5
0x00007fff203be7c7
0x00007fff203c45fe
0x00007fff203c50cb
0x00007fff203cec5d
0x00007fff20566499
0x00007fff20565467
0x0000000000000000
Thread 6: 0xffffff86e60f39b0
0x0000000000000000
Mac OS version:
20D91
Kernel version:
Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64
Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03
System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)
System shutdown begun: YES
Panic diags file available: YES (0x0)
••••
How serious is this?
Is this a system problem? Disk?
Should I reformat my main drive and reinstall from a backup? Or can I just reinstall my system software?
I am not sure what my next step should be to fix this.
iMac 27″ 5K, macOS 11.2