Why is my Mail saying cannot get mail no password when my password is there. I even re entered my password & it’s not working

Posted on Apr 16, 2021 4:36 PM

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Posted on Apr 18, 2021 10:21 AM

That’s due to webmail not requiring further authentication.

Look under Settings>Mail>Accounts>Choose the AOL account & then Account, is there any option to enter a different password?

If no then you may need to delete the account & set it up again manually so you can enter the app specific password.

4 replies

Apr 17, 2021 10:49 AM in response to NJ423

Hi NJ423,


We definitely don't want you missing any important emails, and we're happy to help. To get started, what exactly happens when you tap Settings, and then enter your AOL email password? Are you able to access your account from the AOL website instead? These details will help us better determine where the problem is happening and move forward from there. The steps below may help as well.


If you can't receive email on your iPhone, iPad, or iPod touch


Let us know what you find!


We're here for you.

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Why is my Mail saying cannot get mail no password when my password is there. I even re entered my password & it’s not working

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