Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my card keep getting declined

Why does my card keep getting declined

iPhone 11, iOS 14

Posted on Apr 16, 2021 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2021 6:28 PM

A “payment declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here’s Apple’s support link→If your payment method is declined in the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 16, 2021 6:28 PM in response to Shayhurst96

A “payment declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here’s Apple’s support link→If your payment method is declined in the App Store or iTunes Store - Apple Support

Why does my card keep getting declined

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.