Hi,
I have just bought new iPhone and started migrate all data from old iPhone.
Old iPhone has MDM profile, i already removed this profile. But after migrated to new iPhone, i unable to login with my school/employee account in new iPhone
it show message:
"Unauthorized to access this application or managed device failure"
Can you please help to support ?
Thank you so much !!!
Hi minhnpq,
Welcome to Apple Support Communities. We understand that you are unable to log in to your MDM profile on your iPhone due to the error message "Unauthorized to access this application or managed device failure".
It sounds like your new iPhone needs to be set up with the MDM profile that was removed from your old iPhone. When you delete a profile, all of the settings and data associated with the profile is removed. The IT team at your school or workplace may need to assist with getting this installed. Check out the following articles that might help you and your IT team.
Install or remove configuration profiles on iPhone
MDM overview for Apple devices
Have a great day!
Hi minhnpq,
Welcome to Apple Support Communities. We understand that you are unable to log in to your MDM profile on your iPhone due to the error message "Unauthorized to access this application or managed device failure".
It sounds like your new iPhone needs to be set up with the MDM profile that was removed from your old iPhone. When you delete a profile, all of the settings and data associated with the profile is removed. The IT team at your school or workplace may need to assist with getting this installed. Check out the following articles that might help you and your IT team.
Install or remove configuration profiles on iPhone
MDM overview for Apple devices
Have a great day!
Devices must be removed from MDM and then backed up if you do not want MDM on the new device. The MDM settings are stored in the backup.
How do i remove MDM in new iPhone that copy from backup iPhone
