The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
What should i do if my i cannot receive emails? I did a lot if things and instructions but it didn’t work .
iPhone 12, iOS 14
You already found the Related Article
That covers everything
Usually just go to Settings, (your name), iCloud then turn off Mail, wait a few minutes, then turn Mail back on
What happens if you access your mail in the normal way with the Mail app?
If you are signed into your Apple ID on the phone and Mail is turned on in your iCloud settings it should populate with your iCloud Mail.
Same here since a few months no access to Mail trough iCloud.com. When clicking on mail app it gives an empty window on my Mac . Using another server and logging in iCloud on my iPhone the envelope app is missing. Been online with Apple they send me to the provider. The provider sends me back to Apple. Wondering who is finally going to help me out.
Apple is the provider of iCloud mail.
If you are talking about a different provide like Google or Yahoo! you would do better to start your own discussion . This one is concluded
I know that! I am speaking about my local internet provider.
Envelope like this one?
Hello?
Yes but the one which should show up when logged in in icloud.com
Do you see the iCloud picture. On my iPhone the envelope doesn't show up. This one is taken from my iPad
This is how it shows up on my iPhone. No envelope app
It is on, I did check everything, changed my password, checked the settings. Did spend a half day with Apple support checking everything out. No result.
I cannot receive email on my icloud
