MacBook Air Mid 2013 - 13 inch keeps turning off

Question

MacBook Air Mid 2013 - 13 inch keeps turning off

Hi, so I bought a secondhand MacBook air and I haven't used it for almost 6 months since I haven't bought a charger since the lockdown started. So just this week, I was able to bought a new one and when I opened my MacBook air, it keeps on turning off after the fan turns extremely fast and loud but other times, it just suddenly shuts down w/o even opening heavy apps. I've already tried all of the possible solutions like resetting SMC, PRAM, the hardware test, etc.. but still no improvement.

When I checked the previous shutdown causes, most of the time I get -82 and I couldn't find any explanations about it. Can someone enlighten me what this means? Is it a serious problem? Please help.

MacBook Air 13″, macOS 11.2

Posted on Apr 16, 2021 10:47 PM

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Answer 1

kaz-k

Level 9

51,102 points

Apr 17, 2021 2:18 AM in response to Mrs_DeeGonzales

I suppose your MacBook Air has hardware related issue, you need to contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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Answer 2

Apr 18, 2021 8:23 AM in response to kaz-k

Thanks for the reply. I tried opening the back part of my MacBook and continued using it for more than 3 or 4 hours w/o plugging the power adapter.. so far, it didn't turn off. I guess it's about overheating problems, right? Maybe my fan is somehow the problem? Because as soon as I turn on my MacBook, the fan starts spinning so fast and loud.

Herein is my current use:

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MacBook Air Mid 2013 - 13 inch keeps turning off

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