Charged for subscription service but I didn’t agree
an auto subscription for an app has just been billed but I didn’t want to renew. How do I get it cancelled and a refund
iPad Pro, iPadOS 13
an auto subscription for an app has just been billed but I didn’t want to renew. How do I get it cancelled and a refund
iPad Pro, iPadOS 13
All subscription apps auto renew at the end of the subscription period or the free trial period if there is one: it's up to you to cancel it more than 24 hours before the payment is due.
Firstlyo yuou need to stop the subscription - just deleting the app won't do this. Please see How to cancel a subscription from Apple - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support .
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6
All subscription apps auto renew at the end of the subscription period or the free trial period if there is one: it's up to you to cancel it more than 24 hours before the payment is due.
Firstlyo yuou need to stop the subscription - just deleting the app won't do this. Please see How to cancel a subscription from Apple - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support .
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6
Charged for subscription service but I didn’t agree