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I was given the phone but whenever I try to pay for the storage my payment does not go through

I need to change my account of payment coz it’s does not go through

iPhone XS Max, iOS 14

Posted on Apr 17, 2021 6:48 AM

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Question marked as Apple recommended

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Posted on Apr 17, 2021 8:48 AM

1 reply
Question marked as Apple recommended

Apr 17, 2021 8:48 AM in response to alingabo

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

I was given the phone but whenever I try to pay for the storage my payment does not go through

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