Heating issue in iPhone 12 mini while using google meet or any online meeting app for more than 30 minutes

Is there anyone who is experiencing the heating issue in Apple iPhone 12 mini while using the google meet app for more than 20 minutes? or maybe any other app for the video calling and experience the heating problem? Please let me know the solution (if any other than visiting customer care or calling the apple support)

iPhone 12 mini, iOS 14

Posted on Apr 17, 2021 7:17 AM

Reply
4 replies

Apr 17, 2021 7:30 AM in response to QuickTimeKirk

Thanks but 20 minutes or 30 minutes I will say not long enough to get the device so much heated up that it shows the temperature warning. During this ongoing pandemic issue when WFH is normal then 20 minutes or 30 minutes of discussion is very common and if that amount of time is causing the phone to be overheated and push it to a non-working state then Apple is seriously advertising false promise of productivity. My device is not even 3 months old.

Apr 17, 2021 7:44 AM in response to QuickTimeKirk

That’s fine that it should show the message but that is really not for 20 minutes of video calling and the device says you are done. If the device doesn’t permit me to use an online video call or meeting for more than 20 minutes then apple must look into the problem but all they are saying resetting the device. The price they have set for the device should provide a fair level of service as well. Anyways People facing this problem might relate the level of frustration.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Heating issue in iPhone 12 mini while using google meet or any online meeting app for more than 30 minutes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.