User profile for user: Willing_Pupil
Willing_Pupil
User level: Level 1
(8 points)
AccessibilitySpeciality level out of ten: 0
Question:

Question: Templates Missing in Pages

I have Pages vs. 11.0 on a Macbook with Big Sur. I can no longer open templates in Pages. I want to print an envelope. The only template that opens is one I created in January, 2021. It doesn't matter if I click on the icon Pages in the dock, then click on New Document, or if, while the document is open, going to file and clicking on New.


I followed the instructions to open the Template window in Pages, then opening Time Machine. Time Machine only recorded from yesterday, April 16, 2021, nothing earlier.


How can I find the envelope template in Pages?


Thanks

MacBook Pro 16″, macOS 11.2

Posted on Apr 17, 2021 8:54 AM

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User profile for user: justinb2603
justinb2603
User level: Community Specialist
Answer:
Answer:

Hi there Willing_Pupil,


Thanks for trying out those steps.


To answer your question regarding your data, it should be safe. However, we would highly recommend backing up those documents as a precautionary measure, either to a hard drive or saving them elsewhere, like to your desktop.


Prior to actually uninstalling Pages, though, let's check on a preference within Pages. Open the Pages app, then navigate to the top menu bar. Click Pages > Preferences. Under the General tab, check and make sure 'For New Documents' is set to 'Show Template Chooser'. If it's not, change it to that and then quit Pages and reopen Pages. See if that helps solve the issue you're seeing.



Take care.

Posted on Apr 18, 2021 12:33 PM

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User profile for user: i_rina
i_rina
User level: Community Specialist

Apr 18, 2021 9:55 AM in response to Willing_Pupil In response to Willing_Pupil

Hello Willing_Pupil,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to open templates in Pages. We can understand why you'd reach out for a solution.


Here is a resource that can help.


Use template in Pages on Mac



If those steps don't help, try uninstalling and reinstalling Pages.




Cheers!



Apr 18, 2021 9:55 AM

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User profile for user: Willing_Pupil
Willing_Pupil
User level: Level 1
(8 points)
AccessibilitySpeciality level out of ten: 0

Apr 18, 2021 11:22 AM in response to i_rina In response to i_rina

Thanks I_rina. I had already tried those steps. Shut down my laptop and tried them again after your suggestion, but that still didn't work. I thought of uninstalling and reinstalling Pages, but was concerned. Will the data, the documents I created in Pages, still be available when I download the "new" Pages?

Apr 18, 2021 11:22 AM

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Question marked as Solved
User profile for user: justinb2603
justinb2603
User level: Community Specialist

Apr 18, 2021 12:33 PM in response to Willing_Pupil In response to Willing_Pupil

Hi there Willing_Pupil,


Thanks for trying out those steps.


To answer your question regarding your data, it should be safe. However, we would highly recommend backing up those documents as a precautionary measure, either to a hard drive or saving them elsewhere, like to your desktop.


Prior to actually uninstalling Pages, though, let's check on a preference within Pages. Open the Pages app, then navigate to the top menu bar. Click Pages > Preferences. Under the General tab, check and make sure 'For New Documents' is set to 'Show Template Chooser'. If it's not, change it to that and then quit Pages and reopen Pages. See if that helps solve the issue you're seeing.



Take care.

Apr 18, 2021 12:33 PM

Reply Helpful
User profile for user: Willing_Pupil

Question: Templates Missing in Pages