Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jalal23
jalal23 Author
User level: Level 1
16 points

The zero number on my dialing screen lags and takes time to function

iPhone 12 Pro Max, iOS 14

Posted on Apr 17, 2021 12:16 PM

Reply
Question marked as Top-ranking reply
User profile for user: jalal23
jalal23 Author
User level: Level 1
16 points

Posted on Apr 18, 2021 11:26 AM


The issue happens only when I dial zero on the calling screen only


I am using the latest version of IOS 14.4.2


This issue started 2 months back when I had iPhone 11 max and I bought a new iPhone 12 Pro Max and moved all my apps to the new devise, the funny thing that the same issue that was on my old phone moved to the new one :) I feel it could be an app that is causing this issue but not sure which one! I tried deleting some apps but with no luck!


restarting didn’t help!


when I formatted my old phone the zero worked again fine!

so I believe it is an app but not sure which one!



View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: jalal23
jalal23 Author
User level: Level 1
16 points

Apr 18, 2021 11:26 AM in response to Brittany1416


The issue happens only when I dial zero on the calling screen only


I am using the latest version of IOS 14.4.2


This issue started 2 months back when I had iPhone 11 max and I bought a new iPhone 12 Pro Max and moved all my apps to the new devise, the funny thing that the same issue that was on my old phone moved to the new one :) I feel it could be an app that is causing this issue but not sure which one! I tried deleting some apps but with no luck!


restarting didn’t help!


when I formatted my old phone the zero worked again fine!

so I believe it is an app but not sure which one!



Reply
User profile for user: Brittany1416
Brittany1416
User level: Community Specialist

Apr 18, 2021 10:45 AM in response to jalal23

Hello jalal23,


It sounds like there's a delay after pressing the 0 key on the keypad, correct? We want to see how we can help.


To help us get a better understanding of the issue, we’d like to ask a few questions.


  1. Does the issue only happen when dialing a number, or does that area of the screen seem to be unresponsive at other times, or in other apps as well?
  2. Which iOS version is your iPhone running? Find the software version on your iPhone, iPad, or iPod
  3. Have you always experienced this behavior, or did this begin recently? If it started recently, were any changes made to your device or its settings before this began?
  4. Does restarting your device seem to correct the issue temporarily, or is there no change after restarting? Restart your iPhone


In the meantime, if your iPhone screen isn't working as expected, the information and steps here may help: If the screen isn’t working on your iPhone or iPad


Thanks!

Reply

The zero number on my dialing screen lags and takes time to function

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up