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iMac screen is freeze after trying to download Big Sur

I was down loading Big Sur and suddenly computer turned off, when I restarted it a lock sign came on asking for a password!! not only that but the screen froze and totally irresponsible .

Pl HELP 😣😣😣



[Re-Titled by Moderator]

Posted on Apr 17, 2021 2:33 PM

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Restarat using command-R to get to recovery. Then go to disk utilities and select your drive and use repair disc and see if that will resolve. If not then use reinstall OS. It should not impact your files or apps.. Do you have a TM backup just in case?

Posted on Apr 17, 2021 3:54 PM

4 replies

iMac screen is freeze after trying to download Big Sur

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