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Level 1

4 points

I pad Air2

Cant enter my passcode on my iPad, power off and cancel won't work either, screen unresponsive. What can I do?

iPad Air 2, iPadOS 14

Posted on Apr 17, 2021 3:28 PM

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Level 6

15,536 points

Posted on Apr 18, 2021 8:42 AM

To complement JS-1987's post, you could also refer to this Apple article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support.

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2 replies

Top-ranking reply

Level 6

15,536 points

Apr 18, 2021 8:42 AM in response to tp161

To complement JS-1987's post, you could also refer to this Apple article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support.

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Apr 18, 2021 7:12 AM in response to tp161

You can do a forced restart.

Hold down the Home Button and the Power Button at the same time, until your iPad restarts.

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I pad Air2

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