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Cannot get out of blank screen with question mark(?) i did control command and **** down, turn it on and back with the same problem

Cannot get rid of (?) question mark icon on blank screen. I did pressed control command and shutdown all at the same time, turn it on again, same problem.

Posted on Apr 17, 2021 8:55 PM

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Question marked as Best reply

Posted on Apr 17, 2021 11:25 PM

Hi,

Resetting NVRAM could solve your issue.

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


2 replies
Question marked as Best reply

Apr 17, 2021 11:25 PM in response to rolly1015

Hi,

Resetting NVRAM could solve your issue.

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


Cannot get out of blank screen with question mark(?) i did control command and **** down, turn it on and back with the same problem

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