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Draft Folder Apple Mail - Wrong Accounts

Hello


On my MacBook Pro with Catalina, I have an issue when saving Mail to draft. It seems that they are saved correctly but when I open them again to finish and send them they open in the wrong Account.


I have about 6 different IMAP Accounts in my Apple Mail. I manually choose the correct Account. The reopening of the draft mail always opens with the account, no matter in which IMAP Account the original draft was stored ?!?


I tried to change the settings in Mail from Automatic to an individual Account, it Always chooses the wrong Account to send?


Any Help ?


Gerard




[Email Edited by Moderator]

Posted on Apr 18, 2021 4:32 AM

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Apr 19, 2021 7:16 AM in response to Gerard Dirks

Hi Gerard Dirks,


It sounds like email drafts are opening in another account when you try to continue working on your message, is that right? We'd like to help any way we can.


We'd like to get a few additional pieces of information to help narrow things down further.


  1. Which macOS version is your Mac running at this time? Find out which macOS your Mac is using
  2. Have you always experienced this behavior, or did this begin recently?
  3. Are you using the steps under the "Open a draft" section of the following page to continue working on your message? Save draft emails in Mail on Mac


You can also find some good information on Drafts Mailbox behaviors and preferences here: Change Mailbox Behaviors preferences in Mail on Mac


Thanks!

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Apr 19, 2021 8:10 AM in response to Gerard Dirks

Gerard Dirks,


Thanks for letting us know more about the situation, and for answering our questions. We want to isolate the issue further, so we can determine the best way to proceed.


You mentioned that you tried to change the settings in Mail from Automatic to an individual account; when you try to select an individual account, does an error message ever appear? If so, what does the error say?


Do you experience the same issue in another user account? Set up users, guests, and groups on Mac


To help narrow things down further, can you let us know if the issue also occurs in safe mode? If the issue doesn't happen in safe mode, please check out the "If the issue doesn't continue in safe mode" part of the following page: How to use safe mode on your Mac


Thank you.


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Apr 19, 2021 7:37 AM in response to Brittany1416

Apple Censored this Thread


I used Tags to declare the System I use: Catalina on MacBook Pro


It first appeared after the Migration of my MacBook Air (10.11.6) to MacBook Pro 16 (10.15.3). After all the Updates it is still not resolved. On my old MacBook Air it still works correct!


I know how to save a draft! My first Mac was an MacPlus in 1985!!!

For me, one of the several Bugs in Catalina und Yes, I refuse to swap to the more buggy an incompatible "Big Sur"


Gérard

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Apr 19, 2021 8:48 AM in response to Brittany1416

Hello


1) When I switch off automatically and use a particular account, it always user the wrong account "kunden..." instead of the correct accounts


2) I have only one user admin user accounts with data. The Second admin account ist not used!


3) In SafeMode; same behavior


Gérard

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Apr 19, 2021 10:55 AM in response to Brittany1416

I will not contact Apple!


The last time I had a problem (with location services) they refused to help me until I updated to Big Sur! A no-go. Catalina is still supported and therefore I expect support!!!


No interest in losing valuable time again in the queue of this arrogant company.


Gerard

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Draft Folder Apple Mail - Wrong Accounts

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