You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is it possible to unlock an iPhone without knowing passcode?

Is it possible to unlock an iPhone without knowing the passcode?


iPhone XS

Posted on Apr 18, 2021 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 6:39 PM

I'm very sorry for your loss. It would have helped if you had started with that sad news. See this link to request help from Apple --> How to request access to a deceased family member's Apple accounts - Apple Support

6 replies

Apr 18, 2021 10:08 AM in response to 4MyBigMac

Did you forget the passcode or did you purchase a used iPhone?


If you have forgotten the passcode, but you know the Apple ID and Passcode used to set up the device, you can erase the device using your home computer by following the directions in this link --> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have purchased a used iPhone and you don't know the Passcode, Apple ID or Apple ID Password used to set up the phone, you've wasted your money. Apple won't unlock such a phone. We can't help you unlock such a phone. In a situation such as this, either get your money back or recycle the phone responsibly.

Is it possible to unlock an iPhone without knowing passcode?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.