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I think it locks because I tried a lot

I forget the password of my MacBook Air 13

MacBook Air 13″, macOS 11.2

Posted on Apr 18, 2021 10:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 10:37 AM

Hello,


I noticed that your mac is running MacOS Big Sur. If you forgot your password, please follow the steps below:


Choose a reset option from the login window

To see one of the following password-reset options, click the question mark next to the password field in the login window. If you don't see a question mark, enter any password three times.

If you see the option to reset using your Apple ID

  1. Click the option to reset using your Apple ID, then proceed as follows:
    • If your Mac restarts, skip to the next section, “If you see the option to restart and show password options.”
    • If your Mac doesn't restart, but immediately asks for your Apple ID credentials, enter that information and click Reset Password.
  1. If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.
  2. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
  3. If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.
  4. Enter your new password information, then click Next.
  5. If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.
  6. When the password reset is completed, click Restart.

If you see the option to restart and show password options

  1. Click the option to restart and show password reset options, then wait for your Mac to restart. 
  2. You're then asked to take one of these steps:
    • Sign in with your Apple ID. You might also be asked to enter the verification code sent to your other devices.
    • Enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. 
  1. Select a user that you want to reset the password for, then click Next.
  2. Enter your new password information, then click Next. 
  3. When the password reset is completed, click Restart.

If you see the option to reset using your recovery key

  1. Click the option to reset using your recovery key, then enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. 
  2. Enter your new password information, then click Reset Password.



If you can't reset your password

Learn what to do if you can't reset your password.


Source: https://support.apple.com/en-us/HT202860

1 reply
Question marked as Top-ranking reply

Apr 18, 2021 10:37 AM in response to abdulahi193

Hello,


I noticed that your mac is running MacOS Big Sur. If you forgot your password, please follow the steps below:


Choose a reset option from the login window

To see one of the following password-reset options, click the question mark next to the password field in the login window. If you don't see a question mark, enter any password three times.

If you see the option to reset using your Apple ID

  1. Click the option to reset using your Apple ID, then proceed as follows:
    • If your Mac restarts, skip to the next section, “If you see the option to restart and show password options.”
    • If your Mac doesn't restart, but immediately asks for your Apple ID credentials, enter that information and click Reset Password.
  1. If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.
  2. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
  3. If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.
  4. Enter your new password information, then click Next.
  5. If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.
  6. When the password reset is completed, click Restart.

If you see the option to restart and show password options

  1. Click the option to restart and show password reset options, then wait for your Mac to restart. 
  2. You're then asked to take one of these steps:
    • Sign in with your Apple ID. You might also be asked to enter the verification code sent to your other devices.
    • Enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. 
  1. Select a user that you want to reset the password for, then click Next.
  2. Enter your new password information, then click Next. 
  3. When the password reset is completed, click Restart.

If you see the option to reset using your recovery key

  1. Click the option to reset using your recovery key, then enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. 
  2. Enter your new password information, then click Reset Password.



If you can't reset your password

Learn what to do if you can't reset your password.


Source: https://support.apple.com/en-us/HT202860

I think it locks because I tried a lot

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