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I accidentally purchased an app I didn’t want. How do I get a refund.

How do I get a refund for an accidental app purchase?

iPhone 12 Pro Max, iOS 14

Posted on Apr 18, 2021 1:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 2:19 PM

Use these links to read about getting an App Store or iTunes Store refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

1 reply
Question marked as Top-ranking reply

Apr 18, 2021 2:19 PM in response to SAS0918

Use these links to read about getting an App Store or iTunes Store refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

I accidentally purchased an app I didn’t want. How do I get a refund.

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