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my iPad has been disabled because I forgot the passcode
iPad, 14
my iPad has been disabled because I forgot the passcode
iPad, 14
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Hey HazelEyes1972,
I am sorry you are having this issue. Here is an Apple Support article which will give you steps to resolve your issue.
If you forgot the passcode on your iPad, or your iPad is disabled
If you are seeing an Activation Lock message on the iPad screen follow this link to find different ways to unlock.
Also, don't forgot to open a ticket with Apple Support if you cannot resolve on your own. They are very helpful!
I hope you find this helpful,
-Scott (he, him, his)
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