How can I get a refund?

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Level 1

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How can I get a refund?

Hello.

In the game "World of tanks blitz" I purchased a game coupon through the iTunes store. Funds in the amount of 1990 tenge (Kazakhstan) were debited from my VISA. But Wargaming replied that they did not receive payment. The problem is that the iTunes store did not pay at Wargaming, and thus I did not receive what I planned to buy from them, and this money was debited from my card. I would like to ask you to return my money spent. Below I attach screenshots of my payment.

[Edited by Moderator]

Posted on Apr 18, 2021 9:14 PM

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Answer 1

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Limnos

Level 10

419,839 points

Apr 19, 2021 7:45 AM in response to baimurzin85

Use these links to read about getting an App Store or iTunes Store refund:

See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084

To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6

If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

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How can I get a refund?

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