My IPhone is Still rings when silent button on

Why this happened

iPhone 12, 14

Posted on Apr 18, 2021 9:24 PM

Reply
4 replies
Sort By: 

Apr 19, 2021 3:38 PM in response to nithin181

Hi there nithin181,


We understand you hear an audible ring when you receive a call, even when your iPhone is on silent.


If this is occurring with specific contacts, open the Contacts app, select an affected contact, tap Edit, and make sure Emergency Bypass isn't enabled if you don't wasn't your phone to ring at all when silenced.


The following page offers some additional information that may apply: Set Do Not Disturb on iPhone

Cheers!

Reply

Apr 21, 2021 11:35 AM in response to nithin181

Thanks for taking the time to look into that nithin181,


If your iPhone continues to ring on silent, and you can verify Emergency Bypass isn't enabled, we recommend working with an Apple technical expert who can partner with you to investigate and assist further. At your convenience, contact Apple Support.


Take care!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IPhone is Still rings when silent button on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.