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TRUSTED PHONE NUMBER

I CANNOT LOCK IN MY IPHONE ,FORGOT PASSWORD AND DO NOT HAVE ACCESS TO THE NUMBER THAT I USED TO REGISTER MY APPLE ID,HOW DO I GO BY TO RESET MY PASSWORD WITHOUT THE TRUSTED PHONE NUMBER?


Posted on Apr 18, 2021 11:48 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2021 9:21 AM

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option.


Apple ID - Manage            


Apple ID – Forgot Password            


If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   

3 replies
Question marked as Top-ranking reply

Apr 19, 2021 9:21 AM in response to DON2225

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option.


Apple ID - Manage            


Apple ID – Forgot Password            


If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   

Apr 19, 2021 12:05 AM in response to DON2225

DON2225 Said:

"Trusted phone number: I cannot lock in my iPhone ,forgot password and do not have access to the number that I used to register my Apple ID,How do I go by to reset my password without the trusted phone number?"

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Contact Apple Via Phone:

Contact Apple Support, and request to speak with an iPhones Specialist. Have them modify it to what should be. If permitted, they'd followthrough with it. Just be certain to try a trial-and-error login session with the Apple Rep, prior to hanging up the phone.

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and they will get through.


For Note:

Avoid All Caps: Please do no use all capital letters when writing a post, as it looks as though you are screaming, and makes it tough to decipher.

Apr 19, 2021 9:53 AM in response to DON2225

Try getting a verification code following the steps in the section “Get a code from Settings on your trusted device“ at https://support.apple.com/en-us/HT204974


If you cannot get a verification code with those steps you’ll need to start account recovery. While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921


Always scroll down for additional options in small blue print if the ones showing don’t apply to/work for yo when going thru the account recovery steps.


Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. Once phase 1 is done it enters phase 2 where iforgot.apple.com will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text/email, follow that text/email immediately.

TRUSTED PHONE NUMBER

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