Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My watch will not unpair or reset.

Have new iPhone and watch will not pair. Watch will not reset

Posted on Apr 19, 2021 5:03 AM

Reply
Question marked as Best reply

Posted on Apr 19, 2021 5:08 AM

You have to remove the watch from your old phone;

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then go here;

Pair the watch with my new phone.

1 reply
Question marked as Best reply

Apr 19, 2021 5:08 AM in response to NewJerseyCop

You have to remove the watch from your old phone;

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then go here;

Pair the watch with my new phone.

My watch will not unpair or reset.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.