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Attachments in Email

I am having trouble opening attachments in my email account, how can you help?

iPhone 12 Pro Max, iOS 14

Posted on Apr 19, 2021 9:52 AM

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Question marked as Best reply

Posted on Apr 20, 2021 8:51 AM

halljordan wrote:

-Pictures, video, pdf & word documents.

-It’s doesn’t display anything and when I hit share after it opens it changes all their names to “download”

-it happens coming from all contacts, not just one, and I believe it even happens when I send stuff to myself.

-it happens with all three emails associated with my “Gmail” app but doesn’t happen on my “mail” app.

-I’ve already tried deleting my gmail app, restarting my phone, and redownloading it.


IF it is happening with your gmail app, then you need to address the issue with google or look at their support site.

5 replies
Question marked as Best reply

Apr 20, 2021 8:51 AM in response to halljordan

halljordan wrote:

-Pictures, video, pdf & word documents.

-It’s doesn’t display anything and when I hit share after it opens it changes all their names to “download”

-it happens coming from all contacts, not just one, and I believe it even happens when I send stuff to myself.

-it happens with all three emails associated with my “Gmail” app but doesn’t happen on my “mail” app.

-I’ve already tried deleting my gmail app, restarting my phone, and redownloading it.


IF it is happening with your gmail app, then you need to address the issue with google or look at their support site.

Apr 20, 2021 2:59 AM in response to iW00

-Pictures, video, pdf & word documents.


-It’s doesn’t display anything and when I hit share after it opens it changes all their names to “download”


-it happens coming from all contacts, not just one, and I believe it even happens when I send stuff to myself.


-it happens with all three emails associated with my “Gmail” app but doesn’t happen on my “mail” app.


-I’ve already tried deleting my gmail app, restarting my phone, and redownloading it.



Attachments in Email

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