Mail app constantly crashes whenever I am reordering the list of accounts on the left.
MALBOXES listing >> EDIT>> Drag an inbox up and down quickly and Mail app always crashes.
I have about a 15 email accounts so the list is long. Changing the order of inboxes crashes the app.
Hello itoldusoandso,
We're glad you thought to ask Apple Support Communities about the Mail app quitting when changing the order of your Inboxes. If you haven't already, restart your iPad to see if that helps. Restarting can resolve many odd issues: Restart your iPad
If that doesn't help, do you use a VPN or security software? If so, temporarily disable or remove those to see if the behavior continues. If so, you'll want to work with the VPN or security software app developer: How to contact an app developer
If you don't use those or the issue continues after they're removed/disabled, remove the Mail app and reinstall it to see if that helps. Please note, only complete this step if you do not have any POP accounts as it can cause loss of those emails: Delete built-in Apple apps from the Home screen on your iOS 14 or iPadOS device or Apple Watch
Keep us posted on the results.
Take care.
There’s more to the conversation
Read all repliesHello itoldusoandso,
We're glad you thought to ask Apple Support Communities about the Mail app quitting when changing the order of your Inboxes. If you haven't already, restart your iPad to see if that helps. Restarting can resolve many odd issues: Restart your iPad
If that doesn't help, do you use a VPN or security software? If so, temporarily disable or remove those to see if the behavior continues. If so, you'll want to work with the VPN or security software app developer: How to contact an app developer
If you don't use those or the issue continues after they're removed/disabled, remove the Mail app and reinstall it to see if that helps. Please note, only complete this step if you do not have any POP accounts as it can cause loss of those emails: Delete built-in Apple apps from the Home screen on your iOS 14 or iPadOS device or Apple Watch
Keep us posted on the results.
Take care.
Strangely it didn't happen today when I tried to do that. Maybe it happens after the account is added, who knows. I can't reproduce it right now. If happens again I update this.
Question: Mail app on 14.4.2 on iPad mini 4 constant crashes
