Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown error while signing into app store

i am getting unknown error message while signing into App Store

Posted on Apr 20, 2021 3:31 AM

Reply
Question marked as Best reply

Posted on Apr 20, 2021 6:41 AM

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

1 reply
Question marked as Best reply

Apr 20, 2021 6:41 AM in response to tungish

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Unknown error while signing into app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.