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How can I reset this device to factory settings if I can't find the device?

iPhone 11 Pro Max, iOS 14

Posted on Apr 20, 2021 6:01 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2021 6:25 AM

demario224 wrote:

How can I reset this device to factory settings if I can't find the device?

Do you mean that the device is lost or that it is not recognized in iTunes?


You can erase your device in iCloud but that does not restore it completely to factory settings because it will still be activation locked.

Erase a device in Find My iPhone on iCloud.com - Apple Support


If your device is not recognized in iTunes, look here for help.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 20, 2021 6:25 AM in response to demario224

demario224 wrote:

How can I reset this device to factory settings if I can't find the device?

Do you mean that the device is lost or that it is not recognized in iTunes?


You can erase your device in iCloud but that does not restore it completely to factory settings because it will still be activation locked.

Erase a device in Find My iPhone on iCloud.com - Apple Support


If your device is not recognized in iTunes, look here for help.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support



Restore

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