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Level 1

4 points

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How do I remove a black shadow from the screen

iPad Air 2, iPadOS 14

Posted on Apr 20, 2021 7:08 AM

Top-ranking reply

Level 10

208,590 points

Posted on Apr 20, 2021 8:08 AM

See if it is a temporary screen glitch, performing a forced restart of your iPad with these instructions:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

If the issue persists, contact Apple Support directly (they have tools to run remote diagnostics), using this link:--> Get Support

Regards

Giulio

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