You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Brad Milton Author

Level 1

27 points

Big Sur. 2 Macs. 1 printer. Only one computer can print.

2013 MacPro, 2017 MacBook - both running Big Sur 11.2.3

Both on the same wifi network.

HP Officejet Pro 8610. Located between the two computers - about 3' away.

After latest update the Pro continued to print no problem.

The Book can find the printer via bonjour, but when trying to set up airprint, It can't connect.

The Pro is also using airprint. I can remove the printer and reinstall at will.

Both machines have latest HPsmart software on them.

Pro connects via HP Smart, book does not.

I've done the full print system reset on the book. No luck.

Any suggestions as to what might be the difference between the two that keeps one from connecting, or where I should look would be greatly appreciated.

Thanks.

MacBook

Posted on Apr 20, 2021 11:19 AM

Top-ranking reply

Old Toad

Level 10

210,907 points

Posted on Apr 20, 2021 2:12 PM

If all else fails download and try the demo version of VueScan. It will most likely support your model. The demo version is a full version which puts a watermark on the resulting scan. I use it and it's better than any of the software that came originally with my scanners.

View in context

Big Sur. 2 Macs. 1 printer. Only one computer can print.

Similar questions