Question: Activation lock
How can I set up my iPad with a new account when an activation lock is active?
You can’t.
The original owner must release the Activation Lock or the iPad will remain useless forever.
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I am the original owner. I haven't had this problem before since I did not need to worry about logging in and out of the iPad. Like an idiot I did not write down my password and username. The iPad does not like what I have been using and trying.
In that case, carefully read and follow the article I linked in my post above.
Should there be a link to turn off Activation Lock? I explored the link you sent me and I got as far as signing in on iCloud.
amcross wrote:
I got as far as signing in on iCloud.
That is step 1 under “Unlock on the web” in the article. Now execute steps 2 - 6 and restart the device as shown there.
The method detailed in the page linked to above requires you to know the ID and password.Go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support
Failing that, as long as you are the original owner and can produce a proof of purchase (which must include the serial, IMEI or MEID number) you can request unlocking as detailed here: Activation Lock - Support. Note that the process will completely erase the device.
These are your only options. there is no easy method of turning it off - it there were there would be no point in having it in the first place. The object is to make a stolen phone permanently useless.
Where can I find those steps? I log into iCloud and it just shows me the typical apps.
Step 2 says to go to Find iPhone.
Where is the restart option on an iPad?
I do not have that feature on iCloud
amcross wrote:
I do not have that feature on iCloud
What feature?
Can you not read the entire article and click on its links? Of course, you must be signed in with your Apple ID and password to exercise these steps. The article explains how to proceed if you are not logged in.
amcross wrote:
Where is the restart option on an iPad?
Does that mean you completed the six steps above the restart? If so:
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Question: Activation lock