Could the battery be damaged?

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Level 1

4 points

Could the battery be damaged?

I was at the airport and put my 2018 MacBook Pro laptop through the xray machine and when I went to turn on my computer I only got a dim light on my screen but no display. I waited 48 hours, which was recommended but the display never came up. Could it be the battery? I am at a loss as what to do.

MacBook Pro 13″, macOS 10.15

Posted on Apr 20, 2021 3:27 PM

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Answer 1

Tesserax

Level 10

158,688 points

Apr 20, 2021 3:34 PM in response to dmitidieri

At this point, I suggest that you see if either of the following support articles can help:

If your Mac doesn't turn on - Apple Support
If your Mac doesn't start up all the way - Apple Support

If not, then I would recommend that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

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Could the battery be damaged?

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