Question: MY IPAD AIR HAD A FEW DENTS, BUT IT WORKED FINE. ALL OF SUDDEN ITS SCREEN WENT BLACK AFTER HEATING UP. WILL APPLE ACCEPT ITS WARRANTY CLAIM AS IT IS UNDER WARRANTY??
P.S. THE GUY AT APPLE'S SERVICE CENTER REFUSED TO TAKE IT BY CALLING IT A PHYSICAL DAMAGE, EVEN WITHOUT PASSING IT ON TO A TECHNICAL TEAM FOR EVALUATION.
HOW DOES THE APPLE DEAL WITH THE PRODUCTS HAVING DENTS, BUT HAVE MANUFACTURER'S DEFECT.