hi , i cant reset my security question and i know the answers but it dosnt allow my to enter or reset my questions
i know my answers but cant log in nor can reset my question
iPhone 7, iOS 12
i know my answers but cant log in nor can reset my question
iPhone 7, iOS 12
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport.
See if anything here helps.
If the answers don't match for respective three questions the questions can't be reset , even you knew all three answers and questions .
Convert the account into 2FA Manage two-factor authentication from iPhone - Apple Support
Note : the answers for respective questions are created by an account holder and not saved by apple support ( you won't get solutions from apple support ) , I am the member of this community and not apple support advisor or speak on behalf of them .
hi , i cant reset my security question and i know the answers but it dosnt allow my to enter or reset my questions